Performance measures on this page are published monthly in accordance with Illinois Public Act 103-0281
Service
Use the Report Month drop-down filter located at the top left of the tables above to change the month for which to show Service Data.
To open the above tables in full-screen mode, click the diagonal bidirectional arrow at the bottom right of the report.
Safety & Security
| Metric | Jan 2024 | Feb 2024 | Mar 2024 | Apr 2024 | May 2024 | Jun 2024 | Jul 2024 | Aug 2024 | Sep 2024 | Oct 2024 | Nov 2024 | Dec 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Safety Incidents (Federally Reportable)* | 7 | 4 | 6 | 3 | 7 | 3 | 3 | 5 | 5 | 4 | ||
| Grade Crossing Enforcement Details** | - | - | 3 | 5 | 0 | 11 | 2 | 0 | 25 | 6 | ||
| Police Officer Train Rides** | - | - | 92 | 84 | 30 | 62 | 22 | 14 | 70 | 120 | ||
| Police Officer Station Checks** | - | - | 2,486 | 2,744 | 2,966 | 3,006 | 3,213 | 2,866 | 3,525 | 3,690 |
*Includes events that meet the National Transit Database S&S-40 and S&S-50 reporting thresholds and criteria. Such events include non-physical and physical worker assaults and railway suicides.
**Some metrics are unavailable prior to March 2024 due to implementation of a new data system
On-Train Employee
The following metrics represent only on-train employees who work directly for Metra.
| Metric | Jan 2024 | Feb 2024 | Mar 2024 | Apr 2024 | May 2024 | Jun 2024 | Jul 2024 | Aug 2024 | Sep 2024 | Oct 2024 | Nov 2024 | Dec 2024 |
| Employees Required to Operate Service | 440 | 440 | 440 | 440 | 440 | 440 | 440 | 444 | 437 | 437 | ||
| Currently Available Employees | 477 | 477 | 474 | 486 | 479 | 478 | 473 | 470 | 484 | 487 | ||
| Newly Hired Employees | 0 | 3 | 0 | 9 | 0 | 5 | 0 | 4 | 9 | 8 | ||
| Departed Employees | 3 | 4 | 3 | 3 | 3 | 5 | 7 | 4 | 4 | 4 | ||
| Employees in Training | 21 | 21 | 24 | 26 | 10 | 19 | 24 | 23 | 28 | 25 | ||
| Absenteeism Rate | 11.9% | 11.7% | 12.7% | 12.1% | 12.5% | 11.7% | 13.3% | 12.8% | 12.4% | 13.6% |
Notes:
Employees Required to Operate Service - Count of on-train employees needed to run daily Metra service
Currently Available Employees - Count of hired on-train employees that are not on long term leave or otherwise unable to act in an on-train role
Newly Hired Employees - Count of on-train employees who graduated training
Departed Employees - Count of on-train employees who retired or left Metra
Employees in Training - Count of on-train employees enrolled in training
Absenteeism Rate - Rate of currently available on-train employees taking unscheduled time off
Public Input
Metra seeks your input and ideas related to the data presented above. We encourage transit riders, businesses, and other stakeholders to let us know what you would like to see on this page.