Survey launched for 2024 fare structure proposal

Publication Date
Monday, July 17, 2023

Metra has opened a survey and scheduled informational sessions at downtown stations to solicit feedback about proposed changes to its fare structure for 2024 that would reduce the number of fare zones to four from 10 and change some of the fare options available.

The survey can be found here. (Survey closes August 6.) Full details of the plan can be found here.

Metra also will hold an online open house on July 25 from 6:30 p.m. to 7:30 p.m. Customers can register by clicking here.

In addition, informational tables staffed by Metra workers will be set up at the following locations to provide details about the plan and answer questions:

  • July 19: Millennium Station, 3 p.m. to 7 p.m.
  • July 26: Chicago Union Station, 3 p.m. to 7 p.m.
  • Aug. 1: LaSalle Street Station, 3 p.m. to 7 p.m.
  • Aug. 2: Ogilvie Transportation Center, 3 p.m. to 7 p.m.

Feedback about the plan also can be sent to

The intent of the proposal is to create a fare structure that customers can easily understand, that will encourage ridership, that will simplify onboard fare collection, and that meets Metra’s financial and technical constraints. Full details are here.