Metra is committed to ensuring our implementation of public transportation services is fully compliant with Title II of the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Any person who believes there may be either a: 1) ACCESSIBILITY (e.g., physical barriers) or 2) DISCRIMINATION BASED ON DISABILITY issue may use this form to register their complaint. When submitted, this complaint will go directly to Metra’s Accessibility Project Manager for review and response.
Please describe what happened. Be as detailed as possible.