Metra and its rail service providers are not responsible for articles left on trains or at stations. Call the numbers below to inquire about lost items.
|Any Union Station Train||312-322-4269||Window 10 at Union Station|
|Union Pacific Trains||312-496-4751||Lower Level of Ogilvie|
|Rock Island Trains||312-322-6509||LaSalle Street Station|
|Metra Electric Trains||312-322-7819||Millennium Station|
Lost Tickets / Refund Policy
No refund or replacement ticket will be issued for lost, destroyed or stolen One-Way and 10-Ride Tickets and Weekend and Monthly Passes. Refunds for Monthly Passes are available per the guidelines here.