One-Way and 10-Ride tickets that have expired since the beginning of the COVID-19 pandemic in March 2020 will remain valid for travel on Metra until June 1, 2022, Metra announced today.
Metra has extended the validity periods of One-Way and 10-Ride tickets several times since the start of the pandemic, understanding that many customers bought tickets but could not use them due to work-from-home orders and office closings. The extensions had ended at the end of 2021, but Metra has now reconsidered that decision because it recognizes the spread of the omicron variant starting last fall upended many plans to return to offices.
“We’ve heard from customers who told us they could not use their tickets before the Dec. 31 deadline because their offices postponed plans to return to work due to omicron,” said Metra CEO/Executive Director Jim Derwinski. “In the spirit of My Metra, we want to be responsible to our customers and responsive to their needs.”
Paper One-Way and 10-Ride tickets with expiration dates between March 2020 and June 1, 2022, will be accepted for travel up to and including June 1, 2022. However, if you have Ventra One-Way and 10-Ride mobile tickets with expiration dates between March 2020 and June 1, 2022, please contact covid19ticketinfo@metrarr.com.
The $10 and $6 Day Passes, which remain Metra’s most affordable, flexible and popular ticket options, are not included in the extension because those tickets were not available before the pandemic and have always been sold during the pandemic with a seven-day expiration period.